TERMS AND CONDITIONS

SICKNESS

If you or a family member are feeling unwell, please let Chantelle know as soon as possible. For the wellbeing of your family, Chantelle’s family, and future clients, sessions may need to be postponed when illness is present. Handwashing and sanitising before your session is appreciated. The same will apply if Chantelle is unwell too.

EDITING

Retouching requests are welcome. If a request is considered unrealistic or would result in an unnatural final image, Chantelle Elise Photography may decline the edit. Extensive or complex editing will incur an additional fee, while minor adjustments are included.

SAFETY

As the location is a home studio, please treat the space with care. Children must be supervised at all times and kept within the studio area. To ensure a calm and safe environment, please limit attendees to parents or guardians of the child/ren being photographed, unless otherwise discussed prior to your session.

IMAGE LOSS

Your images will be delivered via an online gallery. Chantelle Elise Photography strongly recommends backing up your images on multiple devices or hard drives. Chantelle Elise Photography is not responsible for image loss once the gallery has been delivered.

SOCIAL MEDIA

Images may be used for Chantelle Elise Photography’s website or social media for marketing purposes unless you request otherwise. If you prefer your images to remain private, please advise this at the time of booking.

SUPERVISION

Every effort will be made to keep all clients safe during the session. However, parents and guardians are responsible for the care and supervision of their child/ren throughout the session.

STYLE

Please take time to view Chantelle Elise Photography’s portfolio to ensure the style aligns with your vision. The style is natural, relaxed and not overly posed. If you have specific pose or image requests, please email them before your session so they can be discussed and prepared for.

WEATHER

For outdoor sessions, weather conditions will be monitored in the days leading up to your booking. If conditions are unsuitable, Chantelle and the client will discuss postponing and selecting a new date.

DURATION

Session length will vary depending on the package booked. Timeframes are approximate and Chantelle will always allow reasonable flexibility to ensure your gallery is complete. If a session finishes early because enough images have been captured or at the client’s request, the session fee remains unchanged and image numbers are not reduced.

SNEAK PEEKS

A small selection of 3–5 preview images will be provided within 24 hours of your session.

DEPOSITS

A non-refundable deposit is required to secure your booking and is applied to your final balance. Cancellations with less than 24 hours’ notice will incur a fee of 50% of the session total, minus the deposit already paid. This does not apply to postponements due to illness or severe weather.

AGREEMENT

By ticking the box at booking, you confirm that you have read and agree to these Terms and Conditions.